After Sales Service

Windlass after sales service can meet your lots of requirements about the windlass products’ maintenance and repairs. For lots of problems in daily operation, our team has ideal solutions about windlass products. As for long as, we design and manufacture the various winches and structure. Of course, we inspect and test these products’ functions before the delivering them.

Supplying The High Quality Service

Our firm has 60 after-sales service engineers for overseas market and 8 service networks. If you have some needs, we can offer the installation and commissioning and the acceptance. Of course, the professional engineers have high technical level and skills for the installation, adjustment, commissioning, training and advice the user`s operators. If you have other related problems about the winch machines, we can provide the clients with free technical advisory service.

Related After Sales Service Guidance

Our specialized agencies-Customer service center manages and develops the entire after sales service. Of course, they can also provide you with excellent before sales service. We can give you reasonable technical training and guidance. The winch experts and engineers come from the famous universities from the world. In addition, we have the related certifications and security standard regulation according to the national installation way.

Choosing The Correct Part of Various Winch

If you purchase our products in our company, we will send after service engineers to help installation and commissioning the equipment. There are many related technical materials and service, as well as warranty. Of course, although the period of time, we can have the returned visit for each set equipment installation by our after sales service department.

High Efficiency After Sales Service

Our equipment has the long life service for operation. If you need to purchase the parts of winches, we can supply the correct product service. In addition, We offer the original, authentic, quality spare parts for the equipment maintenance.the customer training and related course of winch has the short time and high efficiency operation guidance. If you have the related problems about the various winches, please consult our staff in time. Our service is available at 7*24 hours every week.

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In order to send correct and most suitable windlass quotation, pls kindly offer some important info as below. We will reply you in 12 hours.

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